IT services major Tata Consultancy Services on Thursday said it has been selected by Transport for London (TfL) to design, implement and operate a new smart mobility system.
Financial details of the deal were not disclosed.
Over the course of the 10-year contract, which has the opportunity for a five-year extension, TCS will digitally transform taxi and private hire licensing and administration, as well as implement continuous improvements and innovation, a statement said.
TCS will design and launch the new system using its DigiGOV framework for rapid digital transformation, it added.
The system will include an on-demand data and records management system that will enhance user experience by offering services like licensing payments and refunds to vehicle operators and owners through digital channels.
Streamlined workflows will link the user-friendly front-end interfaces with back-end activities such as bookings, personal detail processing and vehicle inspections.
This digital shift by design, will encourage